We want to make all members aware of a possible fee you may incur due to making “Check by Phone” payments. Some of the check by phone payments have been processed by the institution’s billing departments as unknown accounts with no identifying information provided for the credit union. When this happens, we are forced to pull an image of the check to know who has made the payment, which incurs a fee that will be processed on the member’s account. Each image pulled will be a $2.50 fee to you the member. If you have any questions, please contact the office.